Just to be clear. my experience with the Nike+ system so far has been excellent. I lost a run two weeks ago, a nine miler, so no big deal. This week, though, I had a run that I thought I would lose, an eighteen mile. I was a bit perturbed.
I tried to deal with it myself, first. Failing that, I checked the forums. Thank goodness for the forums. I found the phone number for tech support.
I called the support line, talked to Tara. She helped me through everything. All I had to do was rename the .tmp file to an xml file and sync. When it worked I swore in happiness: "Fucking eh!" Sometimes I am a little too Canadian.
Anyway, I was impressed by the level of customer service provided and I was pleased. Very pleased.
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